Entrusting IT helpdesk support to Bluevirt is a guarantee of professional help from experienced specialists. We make sure that our Helpdesk department can always be reached – via phone, e-mail and using a modern ticketing system. In addition to 24-hour technical support, we are able to adapt to the client’s needs and guarantee the response times and availability in accordance with the guidelines established under the SLA.
IT outsourcing — Helpdesk support for offices
We provide IT services remotely and on-site. We offer technical care over computer hardware and IT consulting. As part of IT outsourcing services, we perform regular upgrades and supervise the security of the IT system.
IT services for companies includes:
- computer stations and workstations management,
- configuration of network devices,
- installation and configuration of applications and software,
- regular reviews of network devices and computer hardware,
- diagnostics of technical problems,
- control over the stability of IT systems operation,
- IT consulting,
- access to the knowledge of experienced IT specialists,
Benefits resulting from IT outsourcing:
- optimization and reduction of costs related to IT support,
- greater predictability and stability of computer systems,
- quick reaction in case of technical errors,
- services carried out in accordance with European quality standards,
- flexible pricing.